NHTSA Complaint #10103006 — 2002 DODGE DURANGO

2003 DARANGO HAS BEEN TAKEN TO JIM'S DODGE TO HAVE A PROBLEM FIXED WHEN YOU DRIVE. THEY TELL US THAT THERE IS NOTHING WRONG WITH IT. WHILE YOU DRIVE THE DARANGO IF YOU HIT A DUMP IT JUMPS TO ONE SIDE OR THE OTHER IT DOES NOT STAY CENTER. THE TRANSMISSION FEELS LIKE IT SLIPS, OR WHEN IT IS STARTED IT LIKE THE VEHICLE JUST DOES NOT WANT TO GO. JIM'[S DODGE HAS TOLD US THAT THERE IS NOTHING WRONG WITH THE VEHICLE, BUT THAT SEEMS TO ALL WE HAVE HAD WITH THIS VEHICLE. ONE MORE THING JIM'S DODGE IS NOT A VERY CLEAN PLACE TO TAKE YOUR VEHICLE TO HAVE IT WORKED ON WE HAVE GOT THE VEHICLE BACK WITH OIL ON THE IN SIDE ON THE VEHICLE, ON THE PAINT, SCRATCHS IN THE PAINT AND ON THE BUMPER. THE VEHICLE HAS COME BACK WITH A VERY BAD SMELL IN IT. IT TOOK US A LONG TIME TO GET THE SMELL OUT. WE CALLED JIM'S DODGE AND TOLD THEM ABOUT THE SMELL AND THEY TOLD US THAT THERE WAS NOTHING THA THEY COULD DO ABOUT IT. THE DATE MIGHT NOT BE EXACT BE CLOSE.*AK