NHTSA Complaint #10102980 — 1997 LINCOLN MARK VIII

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT issue reported to NHTSA

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Complaint Details

ODI Number	10102980
Vehicle	1997 LINCOLN MARK VIII
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
Date of Incident	May 3, 2002
Date Filed	December 14, 2004
Mileage	39,212 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

FAILURE OF BLEND DOOR ACTUATOR ON 1997 LINCOLN MARK VIII WHICH RESULTS IN FAILURE OF HVAC. THIS PREVENTS DEFROSTER FROM FUNCTIONING TO CLEAR WINDSHIELD OF FOG OR ICE THUS RESULTING IN A SAFETY HAZARD DUE TO POOR VISIBILITY. THIS PART FAILED IN MAY 3, 2002 AND WAS REPAIRED AT DEALERSHIP BY REPLACING THE PART. THE PART HAS FAILED AGAIN IN DECEMDBER 12, 2004. THIS PART HAS FAILED TWICE WITHIN A LITTLE OVER 2 YEARS AND LESS THAN 32,000 MILES SINCE IT WAS REPLACED IN MAY 2002. *AK

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