NHTSA Complaint #10102955 — 2002 HONDA CIVIC

MY COMPLAINT IS WITH A 2002 HONDA CIVIC EX MODEL. I HAVE TAKEN MY CAR INTO THE DEALERSHIP ON 2 SEPARATE OCCASIONS TO HAVE AN OIL CHANGE AND TO HAVE MY CAR DETAILED WITHIN THE PAST 2 MONTHS. ON BOTH OCCASIONS I ASKED THEM TO CHECK OUT MY CAR BECAUSE I SMELLED A BURNING PLASTIC SMELL. ON BOTH OCCASIONS THEY SAID THEY FOUND NOTHING. WELL 2 WEEKS LATER I NEED A NEW ALTERNATOR WHICH SURPRISED ME CONSIDERING THE NEWNESS OF THE CAR. WHAT I'M MORE SURPRISED AT IS THAT THE ALTERNATOR IS GIVING OUT TOO MUCH POWER AND IS SLOWLY MELTING OUT MY BATTERY, THE BURNING PLASTIC SMELL. I AM FILING A COMPLAINT BECAUSE I BELIEVE AN ALTERNATOR SHOULD LAST MORE THAT 3 YEARS ON A NEW VEHICLE. I AM VERY DISAPPOINTED IN THIS LAST HONDA THAT I HAVE LEASED, BEING MY THIRD HONDA THAT I HAVE HAD, AND DON'T BELIEVE I WILL RELEASE A HONDA. I FEEL THE MAKERS ARE USING CHEAPER PARTS ON THESES CARS AND THIS 2002 DOESN'T HAVE THE STABILITY AND LONGEVITY OF THE ONES I HAVE OWNED AND LEASED IN THE PAST. CONSUMERS WANT A GREAT PRODUCT FOR THE MONEY THAT THEY SPEND AND ALTHOUGH I HAVE BEEN A BIG BELIEVER IN HONDA'S , THIS OCCURRENCE, ALONG WITH OTHERS THAT I HAVE HAD WITH THIS CAR, HAVE CHANGED MY MIND ABOUT OWNING OR LEASING ANOTHER HONDA PRODUCT.*AK