NHTSA Complaint #10102938 — 2000 FORD FOCUS

THE KEY WOULD TURN TO THE OFF POSITION AND THE CAR WOULDN'T SHUT OFF. THEY REPLACED THE IGNITION CYLINDER, BUT SINCE IT WAS FIXED IN FEBRUARY OF 2004 IT HAS SINCE DONE THE SAME THINGS 2 MORE TIMES. THESE 2 TIMES, HOWEVER, THE CAR WOULD TURN OFF, BUT I COULDN'T GET THE KEY TO GO TO THE OFF POSITION AND I COULDN'T GET THE KEY OUT OF THE IGNITION. I TOOK IT TO THE DEALERSHIP 2 TIMES AFTER THEY REPLACED THE IGNITION CYLINDER (ONCE IN NOVEMBER 2004 AND ONCE IN DECEMBER 2004). THEY SAID THEY CAN'T DO ANYTHING ABOUT IT BECAUSE IT WON'T DUPLICATE THE PROBLEM WHEN I HAVE IT AT THE DEALERSHIP. AFTER I DRIVE IT THERE THE KEY COMES OUT OF THE IGNITION. IT WAS FINE ALL SUMMER, AND IT SEEMS TO JUST DO THIS IN COLD WEATHER. HOWEVER, I HAVE ALSO EXPERIENCED THAT MY RADIO IS STAYING ON AFTER THE CAR IS TURNED OFF, AND MY SEAT BELT LIGHT AND AND WARNING BUZZER ALSO DON'T WORK WHEN I HAVE THIS IGNITION PROBLEM.*AK