NHTSA Complaint #10102871 — 1997 DODGE CARAVAN

SUSPENSION:FRONT:MACPHERSON STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10102871
Vehicle	1997 DODGE CARAVAN
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	December 13, 2004
Date Filed	December 13, 2004
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THIS IS RELATED TO COMPLAINT 10090457. MY 1997 DODGE CARAVAN HAS EXCESSIVE RUST AT THE TOP OF THE DRIVER-SIDE STRUT CAP. LARGE CHIPS OF RUSTED METAL CAN EASILY BE REMOVED WITH A SCREW DRIVER.*AK I WOULD LIKE TO KNOW IF THERE IS A RISK IN CONTINUING TO DRIVE THE VEHICLE. I BOUGHT THE VEHICLE NEW IN LATE 1996, AND HAVE KEPT IT IN MINNESOTA SINCE. THE REST OF THE BODY HAS EVIDENCE OF EARLY RUST THAT, IN A COUPLE YEARS, WILL BE UGLY, BUT LOOKS OK NOW AND IS TYPICAL FOR AN 8-YR OLD CAR IN MINNESOTA. CHRYSLER HAS ISSUED A SERVICE BULLETIN, WHICH DESCRIBES THE PROBLEM AS COSMETIC, BUT THEY HAVE ALSO PROVIDED A REPAIR KIT. THE KIT USES EPOXY TO GLUE ON A REPLACEMENT CAP, SO THAT SUGGESTS THE PROBLEM REALLY IS COSMETIC. HOWEVER, I HAVE NOT BEEN ABLE TO HAVE IT FIXED BECAUSE THE BODY-SHOP MANAGER AT THE DEALERSHIP SAID THE KIT IS OUT OF STOCK. IS IT SAFE?

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#10196573 — July 17, 2007 — THE STRUT TOWER ON THE 1997 DODGE CARAVAN, THAT HAS ONLY 85,500 MILES RUSTED AND NEEDED TO BE REPLACED. AFTER RESEA...

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