NHTSA Complaint #10102811 — 2000 FORD FOCUS

I HAVE BEEN VERY PATIENTLY WAITING FOR FORD TO ISSUE A RECALL ON THEIR IGNITION SYSTEM. IT IS VERY PATHETIC. BOTH OF MY FORD FOCUS VEHICLES HAVE THESE PROBLEMS. I USED THE CARS IN A NORMAL FASHION FOR OVER 4 YEARS. AT THE END OF YEAR 3 THE KEYS IN BOTH MY FOCUS CARS STOPPED WORKING CORRECTLY LEAVING STRANDED AT WORK ONE TIME. I HAD TO CALL A LOCKSMITH WHO TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FOCUS AND THAT THE REPLACEMENT CYLINDER WILL LIKELY FAIL AGAIN AS IT IS A PROBLEM WITH THE OVERALL DESIGN OF THE IGNITION SYSTEM FROM FORD. I PAID OVER $300 FOR THIS PROBLEM AND NOW AM EXPERIENCING THIS HELL AGAIN IN YEAR 4.5. I AM VERY DISSATISFIED WITH FORD NOW AND HAVE NOT HEARD OF ANY RECALL. BOTH MY CARS CONTINUE TO EXPERIENCE THESE KEY PROBLEMS AND ARE BECOMING ALMOST UNUSABLE AT THIS POINT. *JB