NHTSA Complaint #10102696 — 2004 LEXUS ES 330 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10102696
Vehicle	2004 LEXUS ES 330
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 28, 2004
Date Filed	December 11, 2004
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE TRANSMISSION IS ERRATIC SHIFTING THROUGH SECOND AND THIRD. IT SLIPS AND HESITANT WHEN SHIFTING UP. WHEN SHIFTING DOWN IT IS ROUGH AND INCONSISTENT. THIS CREATES A IN TRAFFIC SAFETY SITUATION. LEXUS OF SARASOTA SERVICE MANAGER, FIRST COMPLAINT, RESET THE COMPUTER. ON THE SECOND COMPLAINT, SIMPLY STATED THAT LEXUS IS FULLY AWARE OF THE PROBLEM. THAT THEY HAVE HAD MANY COMPLAINTS BUT SINCE THE TRANSMISSION HASN'T FAILED THEY WILL DO NOTHING TO CORRECT THE DEFICIENCY. THIS IS TOTALLY UNSATISFACTORY. *JB

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