NHTSA Complaint #10102313 — 2001 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10102313
Vehicle	2001 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	December 7, 2004
Date Filed	December 7, 2004
Mileage	71,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

A LARGE SPRING FELL FROM UNDER THE FRONT PASSENGER SEAT FOR NO APPARENT REASON. VW SERVICE STATED THE SPRING HELD THE SEAT TO THE RAIL AND WAS AN EXTEME SAFETY HAZARD; IF INVOLVED IN AN ACCIDENT THE SEAT WOULD COME LOOSE FROM THE RAIL. VW STATED SINCE OUR CAR WAS OUT OF WARRENTY THEY COULD NOT FIX IT ON THEIR COSTS (2001 VOLKSWAGON JETTA). THIS IS A VERY EXPENSIVE REPAIR, AND SINCE IT IS SUCH AN EXTREME SAFETY HAZARD I FEEL VW SHOULD TAKE THIS RESPONSIBILITY. THE EXACT SAME SPRING HAS COME LOOSE FROM MY SONS 2001 JETTA AS WELL. THIS INDICATES TO US THAT THIS IS NOT AN ISOLATED SITUATION.*AK

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