NHTSA Complaint #10100827 — 2001 FORD F-250 SD

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH issue reported to NHTSA

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Complaint Details

ODI Number	10100827
Vehicle	2001 FORD F-250 SD
Component	ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Date of Incident	November 22, 2004
Date Filed	December 1, 2004
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

ON NOVEMBER 20TH I CAME HOOME HOME FROM SHOPPING AROUND 8:30PM ,PAPRKED IN DRIVEWAY ,TURNED TRUCK OFF WENT INSIDE TOOL CARE OF DOGS WENT OUT T TRUCK TO GET PACKAGES.CAME IN WENT TO BED AROUND 10:00PM. MY HUSBAND CAME HOME FROM WORK AT 1:30AM PARKED IN DRIVEWAY SDIDNT NOTICE ANYTHING . SUNDAY MORING NOVEMBER 21ST WENT TO START TRUCK(8:55 AM) TO WARM UP BEFORE GOING TOP GET THE PAPER , AND WHEN I OPENED MY DOOR TO THE TRUCK IT SMELT AND WAS BLACK , THE DASH MELTED I CALLED THE POLICE AND THEY CALLED THE FIRE COMPANY THE FIRE WAS OUT .I MADE A POLICE REPORT AND THE FIRE MARSHAL MADE A REPORT ,WHICH HE CONCLUDED THE FIRE STARTED IN THE FOUR WHEEL DRIVE SWICH . LATER THAT WEEK THE INSURANCE MAN CAME LOOKED AT TRUCK AND SAID IT WOULD PROBABLY BE A TOTAL LOSS,WHICH I JUST RECEIVED A LETTER FROM FORD, THEY CAN NOT HELP ME DEAL WITH THE INSURANCE CO.IT WOULD COST ABOUT 12,000. TO FIX AND THE BOOK VALUE IS 23,000.BUT THE FACT IS THAT THE WIRING FROM THE 4X4 SWICH IS WHAT STARTED THE FIRE .I PLAN ON GOING TO FORD WITH THIS BEING THEY DIDNT SEND ANYONE OUT TO LOOK AT MY TRUCK BUT ARE SAYING THEY CANT HELP ME .*AK

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