NHTSA Complaint #10100781 — 1999 JEEP WRANGLER

1999 JEEP SAHARA: PRIL 2002 - GAUGES (ALL DASHBOARD GUAGES INCLUDING SPEEDOMETER) STOP WORKING WHILE DRIVING. REPLACED WIRING CLUSTER CONNECTOR AT HAYNES JEEP, RICHMOND, VA.; PAID $108.33 FOR REPAIRS. *AK OCTOBER 2004 - GAUGES (ALL DASHBOARD GUAGES INCLUDING SPEEDOMETER) STOP WORKING AGAIN WHILE DRIVING. SAME PROBLEM. HAYNES JEEP ADVISED HAVE TO REPLACE THE WIRING CLUSTER CONNECTOR AGAIN. ASKED HAYNES JEEP TO REPLACE IT FOR FREE AS THIS WAS DONE IN 2002 BY THEM. THEY REFUSED. OCTOBER 21, 2004 - WROTE A LETTER OF COMPLAINT TO MR. RICHARD CARTER, GENERAL MANAGER, HAYNES JEEP. HE DID NOT RESPOND TO THE LETTER. THIS IS A HAZARD WHILE DRIVING. THIS SHOULD NEVER HAPPEN WHILE DRIVING IN ANY VEHICLE, MUCH LESS HAPPEN AGAIN WITHIN 2 YEARS OF GETTING IT FIXED. I UNDERSTAND THIS IS A PROBLEM WITH JEEPS AND THERE SHOULD BE AN INVESTIGATION BY THE NHTSA. I DO NOT THINK THAT THE OWNER OF A VEHICLE MUST FORK OUT $100+ EVERY TWO YEARS JUST TO HAVE THE GUAGES WORK ON A $23,000 VEHICLE!