NHTSA Complaint #10100724 — 1992 GMC JIMMY

WE WERE GIVEN A 1992 GMC JIMMY BY MY FATHER, AND ALONG WITH THE CAR CAME ALL THE CORRESPONDING PAPERWORK. INCLUDED IN THE PAPERWORK WAS A "SAFETY RECALL NOTICE" FROM GMC DATED MAY 2000, RECALL # G99041-S. THIS LETTER DESCRIBES AN ABS BRAKE FAILURE RESULTING IN ABNORMAL STOPPING DISTANCES AND THE REQUIRED REPAIRS. WHEN WE GOT THE CAR, I ASKED MY FATHER IF THE REPAIR WAS PERFORMED AND HE STATED "THAT WHEN HE CALLED THE DEALERSHIP FOR AN APPOINTMENT THEY HAD NO RECORD OF THE RECALL SO THE REPAIR WAS NOT PERFORMED". SINCE WE'VE TAKEN OWNERSHIP OF THE VEHICLE, WE'VE EXPERIENCED A BRAKE FAILURE AS DESCRIBED IN THIS LETTER AND WISH TO CORRECT THE PROBLEM THAT GMC HAS INDICATED. I'VE TRIED CALLING OUR LOCAL DEALERSHIP AND HAVE RECEIVED THE SAME RESPONSE AS MY FATHER DID, "THERE'S NO RECALL WITH THAT NUMBER AND OUR VIN DOESN'T SHOW ANY RECALL NOTICES". I'VE ALSO CALLED GMC @ 1800-462-8782 AND SPOKE TO A TYHESSIA SMITH (1-866-542-4368 EXTENSION 45904, SERVICE REQUEST # 1-283317144), SHE ALSO HAS NO RECORD OF THE RECALL. HAVING THIS RECALL NOTICE ALONG WITH A BRAKE FAILURE SEEMS TO REQUIRE PROMPT ACTION FROM GMC, BUT IT SEEMS I'M GETTING LITTLE ASSISTANCE FROM THEM. *AK