NHTSA Complaint #10100615 — 2000 CHRYSLER 300M LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	10100615
Vehicle	2000 CHRYSLER 300M
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	November 26, 2004
Date Filed	November 27, 2004
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THE REAR DOOR LOCKS FAILED. THE 1ST RIGHT REAR AT 46000 AND THE NEXT LEFT REAR AT 62000. THE FIRST TIME THE LOCK ACTUATOR BECAME VERY NOISY,K AND I HAD IT REPLACED BEFORE TOTAL FAILURE AT A COST OF 220.00 AT THE DEALER, OFF WARRANTY. THE NEXT WAS THIS PAST WEEK AT 62000. THIS TIME THE LOCK COMPLETELY FAILED AND MADE IT IMPOSSIBLE TO OPEN THE DOOR FROM INSIDE OR OUT. THIS TIME IT COST 340.00 I CONSIDER BOTH FAILURES AT FAIRLY LOW MILEAGE AS A SIGN THAT THIS LOCK MECHANISM IS VERY DEFECT PRONE AND THE FACT THAT THE DOOR WOULD NOT OPEN IN ANY WAY A HUGE SAFETY HAZARD IN CASE OF AN ACCIDENT OR FIRE.*AK

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