NHTSA Complaint #10099920 — 1998 DODGE DURANGO

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Complaint Details

ODI Number	10099920
Vehicle	1998 DODGE DURANGO
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	September 15, 2004
Date Filed	November 15, 2004
Mileage	60,942 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NM

Consumer Description

COMPLAINT RECEIVED VIA E-MAIL. THERE WAS BRAKE FAILURE. THE FRONT DISC BRAKES REPLACED SEPTEMBER 2004. OCTOBER 27, 2004 THE CONSUMER APPLIED BRAKES WHILE APPROACHING A STOP SIGN AT 30 MPH AND PEDAL WENT TO FLOOR, AND ENDED UP IN THE STREET WITH THE SEMI BEARING DOWN ON ME. THE TRUCK DRIVER SWERVED BARELY MISSING ME AND MY VEHICLE. THE CONSUMER CALLED THE DEALER AND WAS ADVISED THAT IT WAS NOT THEIR PROBLEM SINCE I BOUGHT VEHICLE USED. THEY WERE THE ONES THAT KNEW THE VEHICLE HAD PROBLEMS WITH BRAKES, THAT WAS WHY THEY SENT ME TO COX AUTOMOTIVE TO HAVE BRAKES REPLACED. COX INDICATED THAT PISTON ON ROTORS BLEW OUT, AND ONE BRAKE LINE NEEDED REPLACEMENT. I PAID FOR REPAIRS AND TOWING OUT OF POCKET. I SURELY FELT LIKE I WAS DEAD FOR A MOMENT. I GOT CHEST PAINS AND TOOK MEDICATION. *AK *SC *JB

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