NHTSA Complaint #10098797 — 2004 NISSAN CREW

THE FIRST DAY AFTER RECEIVING THE CAR AND GETTING ONTO THE HIGHWAY I NOTICED THE VEHICLE WOULD EXHIBIT HARSH VIBRATIONS. IT WAS TOO MUCH VIBRATION TO BE TOLERATED. I SCHEDULED AN APPOINTMENT WITH MY LOCAL SERVICE DEALER THEY ROTATED AND BALANCED THE TIRES, ADJUSTED THE STEERING RACK (A TSB ISSUED) AND FOUND MY FRONT PASSENGER SIDE STRUT HAD BLOWN. I HAD TO DRIVE A WHOLE MONTH WITH A BLOWN STRUT TO WAIT FOR PARTS TO GET IN AND IT WAS VERY DANGEROUS. THE VIOLENT VIBRATIONS WERE STILL NOT TAKEN CARE OF. THAT WAS THE FIRST TRIP. WHEN I FINALLY WENT IN TO GET THE STRUT FIX THEY BALANCED MY TIRES YET AGAIN. THIS SEEM TO ELIMINATE THE VIBRATIONS FROM 45-55, BUT AT 60-80+ MPH THERE WERE STILL VIOLENT VIBRATIONS AND THE INTENSITY HAD NOT BEEN LESSENED. I AM SCHEDULED FOR YET ANOTHER APPOINTMENT SPECIFICALLY TO FIX THE VIBRATIONS. I DO NOT WANT TO GO IN FOR A 4TH TIME AND HAVE NOTHING FIXED. I AM EXTREMELY DISAPPOINTED WITH THE SITUATION, THE VEHICLE, AND NISSAN FOR LETTING SUCH AN ISSUE AS THIS GET SO LARGE. HAVING SUBSCRIBED ON MANY FORUMS ONLINE, IVE NOTICED THAT I AM NOT THE ONLY ONE WITH THESE ISSUES. *JB