NHTSA Complaint #10098466 — 1997 CHEVROLET MALIBU

I AM SUBMITTING THIS COMPLAINT FOR MY MOTHER. HER 1997 CHEVROLET HAS HAD TWO INSTANCES OF PROBLEMS WITH THE ANTI-THEFT CONTROLLER. BOTH OCCURRENCES HAS REQUIRED MAJOR WORK AT THE DEALERSHIP IN ORDER FOR HER CAR TO START. THE FIRST TIME THIS OCCURRED WAS A COUPLE OF YEARS AGO, AND AFTER PAYING ALMOST $400 THE DEALERSHIP APPEARED TO HAVE FIXED THE PROBLEM. NOW ONCE AGAIN THIS SAME PROBLEM HAS OCCURRED AND COST HER ANOTHER $400. IT'S ONLY BEEN A COUPLE OF YEARS BETWEEN THE TWO INSTANCES. I FEEL BASED ON THE NUMBER OF INSTANCES THAT THIS IS A DEFECT AND THAT SHE SHOULD NOT HAVE TO CONTINUE TO PAY EVERY COUPLE OF YEARS TO FIX THIS ON-GOING PROBLEM WITH THE MALIBU. I TOO THINK SHE SHOULD BE REIMBURSED BY GM FOR THIS DEFECT.*AK