NHTSA Complaint #10098373 — 2001 FORD WINDSTAR

QUESTIONS: MY HUSBAND AND I OWN A 2001 FORD WINDSTAR MINIVAN WHICH HAS BEEN CAUSING US TROUBLE LATELY. TWO MONTHS AGO, THE CAR ENGINE STOPPED SUDDENLY IN THE MIDDLE OF THE STREET WHILE I WAS DRIVING. AFTER LETTING THE CAR SIT FOR HALF AN HOUR, I WAS ABLE TO RESTART THE CAR. WHEN I TOOK THE CAR TO THE LOCAL FORD MUZI DEALER, HOWEVER, THEY WEREN'T ABLE TO FIND A PROBLEM WITH IT, SO I CALLED FORD CORPORATION CONCERNING THE ISSUE OF SAFETY, AND WE AGREED THAT I CO-PAY $100.00 TO REPLACE THE CAM-SENSOR, WHICH THEY SAID WOULD SOLVE. *JB THE PROBLEM. TWO WEEKS AFTER REPLACING THE CAM-SENSOR, HOWEVER, MY CAR STOPPED AGAIN IN THE MIDDLE OF THE ROAD WHEN I WAS DRIVING MY YOUNGER DAUGHTER TO SCHOOL. THE CAR WAS LATER TOWED TO MUZI FORD DEALER AND FIXED AGAIN. TODAY, AROUND 5 P.M., THE ENGINE STOPPED ABRUPTLY AGAIN WHILE MY HUSBAND WAS DRIVING. FORTUNATELY, THERE WERE NO CARS BEHIND HIM, OR OUR CAR MIGHT HAVE BEEN RUN INTO AND OUR FOUR-YEAR-OLD SON IN THE BACK SEAT WOULD HAVE BEEN KILLED. SINCE THE FORD DEALER COULD NOT FIND A PROBLEM WITH THE CAR, WE REQUESTED FOR A PARTIAL REFUND OR AN EXCHANGE. HOWEVER, FORD CORPORATION REFUSED BOTH OPTIONS AND IS IGNORING OUR CALLS. WE ARE VERY CONCERNED ABOUT THE SAFETY OF OUR ENTIRE FAMILY; IF THE ENGINE STOPPED IN THE MIDDLE OF THE HIGHWAY, WE COULD ALL BE KILLED. *JB