NHTSA Complaint #10098288 — 2005 FORD ESCAPE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10098288
Vehicle	2005 FORD ESCAPE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	September 21, 2004
Date Filed	November 4, 2004
Mileage	2,728 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

WHENEVER USING THE AIR CONDITIONER, USING DASH CONTROLLER TO DIRECT THE AIR OUT THE DASH VENTS, AIR ALSO COMES OUT THE DEFROSTER VENTS, CAUSING CONDENSATION TO FOG UP THE LOWER PART OF THE WINDSHIELD. THIS IS A SAFETY ISSUE. I HAVE TAKEN THE CAR TO THE SELLING DEALER, SOUTHWAY FORD IN SAN ANTONIO TX, AND RED MCCOMBS FORD IN SAN ANTONIO TX. BOTH DEALERS WERE ABLE TO REPRODUCE THE COMPLAINT, BUT OFFERED NO REPAIR. THEY BOTH CLAIM IT IS A "NORMAL OPERATION" I REQUESTED FROM BOTH DEALERSHIPS TO HAVE THE FORD REGIONAL REPRESENTATIVE LOOK AT THE CAR. AS OF YET, NO ONE HAS CONTACTED ME. *AK

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