NHTSA Complaint #10098283 — 2002 DODGE CARAVAN

BROUGHT MY 2002 DODGE CARAVAN IN FOR A RECALL REPLACEMENT ON THE UPPER POWER STEERING COOLER HOSE , I LEFT THE DEALERSHIP THINKING MY VAN WAS OKAY BOY WAS I WRONG THE NEXT DAY MY VAN STARTED POURING POWERSTEERING COOLANT ON THE GROUND AND IT MADE A HORRIBLE WHIRLING SOUND , I CONTACTED DEALERSHIP AN WAS TOLD TO BRING IN AND I DID BUT WHEN I GOT AT THE DEALERSHIP THEY ACTED LIKE I NEVER CALLED AND SAID THEY WOULD NOT LOOK AT MY VEHICHLE , WELL I DEMANDED A LOOK BEFORE I LEFT AND WAS TOLD THERE ARE NO PROBLEMS AND IF THERE WERE THEY WOULD NOT COVER THEM DUE TO THERE STUPIDNESS THAT THEY DONT HAVE TIME AND IF PROBLEM STILL PERSISTS TO BRING BACK IN A COUPLE OF DAYS , KEEP IN MIND MY POWER STEERING FLUID IS LEAKING HORRIBLY EVERYWHERE AND THAT IS WHAT I WAS THERE TO FIX IN THE BEGINNING BECAUSE IT WOULD CATCH FIRE , SO I TOOK TO ANOTHER DEALERSHIP AND THEY TOLD ME THAT MY RACK N PINNION POWER STEERING WAS BURNT UP DUE TO FAULTY INSTALLERS OF THE HOSE . I AM GOING TO A DIFFERENT DEALERSHIP TO GET THE PROBLEM FIXED CORRECTLY AND FOR FREE . DAIMER CHRYSLER HAS BEEN NOTIFIED OF THE DISCREPANCY AND TOLD ME TO TAKE TO ANOTHER DODGE DEALERSHIP . SO DONT DEAL WITH ELDER RANDALL AUTOPLEX IN MARSHALL, TX.. THEY DO NOT GIVE U INFORMATION ON THE REPAIR BEING DONE AND U HAVE TO COMPLAIN TO GET IT, SUPPOSEDLY THEY ARE MAILING IT TO ME - WHO KNOWS . I WILL NOT BUY ANOTHER DODGE EVER AGAIN THEY ARE UNRELIABLE AND DISHONEST PEOPLE.*AK