NHTSA Complaint #10098216 — 1997 OLDSMOBILE BRAVADA

I HAD BEEN EXPERIENCING EXCESSIVE VIBRATION ON THE FRONT END OF MY 1997 OLD'S BRAVADA. I TOOK IT IN AND WAS TOLD IT REQUIRED BALL JOINTS BUT APPARENTLY THERE IS A NHTSA CAMPAIGN ID # OF 01I018000 IN REFERENCE TO IT AND THAT GM HAD DECIDED TO CONDUCT A CUSTOMER SATISFACTION CAMPAIGN TO REPLACE THEM FOR A PEIOD OF 8YR'S OR 100,000 MILES WHICHEVER COMES FIRST FROM THE DATE THE VEHICLE WAS PLACED IN SERVICE. WELL, I DID THAT AND WAS TOLD AFTER A TOTAL RUN AROUND AS WELL AS THE SERVICE GARAGE GOING THRU THE RUN AROUND AS WELL CALLING ON IT, THAT IT DOES NOT AFFECT MY 97' OLD'S BRAVADA. SO HERE I AM WITH A TRUCK THAT IS UNDER THE STATED TIME OF REPAIR BY GM WITH FRONT END WORK THAT WILL COST ME OVER $800.00 TO FIX AND GM DOES NOT CARE. SO WHAT WAS THE PURPOSE OF HAVING A CAMPAIGN ON THE VEHICLE IF GM HAD NOT INTENTION OF DOING ANYTHING ABOUT IT? THE SERVICE GUY AT THE GARAGE EVEN ASKED THE REP. FROM GM, "SO AM I SUPPOSED TO LET THE GUY DRIVE OFF WITH THE BAD BALLJOINTS SO HIS WHEELS FALL OFF AND POSSIBLY CREATING AN ACCIDENT?" SHE DID NOT RESPOND AND SAID THERE IS NOTHING THEY WILL DO. SO IN THE MEANTIME I HAVE A TRUCK THAT I CAN NOT DRIVE MUCH FOR FEAR OF THE WHEELS FALLING OFF, UNLESS I PAY FOR THE WORK TO DO SO. SO WHAT WAS THE POINT OF THE COMPAINT WHEN GM INTENDED ON DOING NOTHING ABOUT IT? I HAVE HAD NOTHING BUT PROBLEM AFTER PROBLEM SINCE I BOUGHT THIS CAR FROM THE DEALER A COUPLE OF MONTHS BACK AND WILL NEVER BUY A GM PRODUCT AS LONG AS I LIVE AGAIN. I SHOULD HAVE JUST STAYED WITH MY TOYOTA.*AK