NHTSA Complaint #10098134 — 2000 FORD EXPEDITION

WE OWNED A 2000 FORD EXPEDITION, WHICH WE NEVER EXPERIENCED ANY PROBLEMS WITH. THE END OF SEPTEMBER (I CAN'T REMEMBER THE DATE RIGHT OFF HAND) WE ARRIVED HOME FROM THE PLAYGROUND AND 10 MINUTES LATER OUR TRUCK SPONTANEOUSLY CAUGHT FIRE. MAJORITY OF THE DAMAGE WAS DONE TO THE DRIVER'S SIDE. THE FIRE DEPARTMENT SAID IT LOOKED TO BE ELECTRICAL. A NEIGHBOR WHO LIVES DOWN THE STREET INFORMED US THAT THERE HAD BEEN SEVERAL EXPEDITIONS THAT RECENTLY CAUGHT FIRE. WE THEN WENT TO AUTOMOTIVEFORUMS.COM AND WAS SURPRISED TO FIND MANY OTHER INDIVIDUALS THAT THIS ALSO HAPPENED TOO. I SENT AN EMAIL TO THE BOARD OF DIRECTORS OF THE FORD MOTOR COMPANY JUST TO LET THEM KNOW THAT THERE WERE MANY MORE PEOPLE THAT HAD THIS HAPPEN TO, AND TO THIS DAY NEVER RECEIVED A RESPONSE. OUR INSURANCE COMPANY INFORMED US THAT MOST CLAIMS LIKE THIS USUALLY NEVER GET REPORTED TO FORD. WE HAD AN INVESTIGATIVE REPORTER FROM HOUSTON CALL US TO GET MORE INFORMATION. MAYBE YOU COULD WARN OTHERS SO THAT THEY DON'T HAVE TO EXPERIENCE THE SAME THING THAT WE HAVE. I CAN ALSO OBTAIN AN REPORT FROM THE FIRE DEPARTMENT IF THAT WOULD BE OF ASSISTANCE.*AK