NHTSA Complaint #10098087 — 2000 BUICK REGAL STEERING

Complaint Details

ODI Number	10098087
Vehicle	2000 BUICK REGAL
Component	STEERING
Date of Incident	October 31, 2004
Date Filed	November 1, 2004
Mileage	87,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CT

Consumer Description

WHILE BACKING OUT OF PARKING SPACE, TURNED WHEEL TO THE LEFT. HEARD AND FELT "CLUNKING" SOUND FROM ENGINE COMPARTMENT. VEHICLE WOULD NO LONGER TURN TO THE LEFT, HOWEVER TURNED OT THE RIGHT WITHOUT PROBLEM. VEHICLE DIAGNOSIS WAS THAT RACK & PINION STEERING GEAR FAILED. REPAIR COST OF $750.00. CONSIST OF REPLACE STEERING BOX, FLUSH POWER STEERING SYSTEM TO REMOVE DEBRIS, AND RE-ALIGN VEHICLE. FORTUNATELY FAILURE OCCURED DURING LOW SPEED OPERATION. IF FAILURE OCCURED AT NORMAL HIGHWAY SPEED, IT MAY HAVE RESULTED IN SEVERE INJURY. SAFETY DEPENDANT ON THE PHYSICAL STRENGTH OF THE OPERATOR.*AK

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