NHTSA Complaint #10097997 — 2001 CHRYSLER TOWN AND COUNTRY

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10097997
Vehicle	2001 CHRYSLER TOWN AND COUNTRY
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 15, 2004
Date Filed	October 29, 2004
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

THE CHECK ENGINE LIGHT CAME ON ON MY 2001 TOWN & COUNTRY MINIVAN. THE VERY NEXT DAY, THE TRANSMISSION FAILED. I HAD IT TOWED TO MY CHRYSLER DEALER, WHERE THEY TOLD ME THAT THE PLANETARY GEAR HAD FAILED CAUSING CATASTROPHIC TRANSMISSION DAMAGE, WHICH REQUIRED $2,700 WORTH OF REPAIRS. THE VEHICLE ONLY HAD 62,000 MILES AND HAD NEVER BEEN USED AS A TOW VEHICLE. I WOULD LIKE AN INVESTIGATION INTO WHY A RELATIVELY NEWER VEHICLE SHOULD HAVE THIS KIND OF CATASTROPHIC TRANSMISSION FAILURE AT SUCH A RELATIVELY LOW MILEAGE. THE VEHICLE HAD BEEN DEALER SERVICED.

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