NHTSA Complaint #10097996 — 2001 FORD FOCUS STEERING:COLUMN

Complaint Details

ODI Number	10097996
Vehicle	2001 FORD FOCUS
Component	STEERING:COLUMN
Date of Incident	October 28, 2004
Date Filed	October 29, 2004
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	WA

Consumer Description

I AM THE OWNER OF A 2001 FORD FOCUS AND HAVE ALWAYS HAD PROBLEMS WITH IT. ON 10/28/2004 I STOPPED FOR GAS WITH MY TWO SMALL CHILDREN. AFTER RE-FUELING, WE ALL GOT BACK INTO THE CAR TO LEAVE AND THE KEY WOULDN'T TURN. MY WHOLE STERING COLUMN HAD LOCKED UP-THE STEERING WHEEL WOULDN'T BUDGE, THE SHIFTER WAS LOCKED AS WELL AS THE BRAKE PEDEL. ALTHOUGH MANY STRANGERS TRIED TO HELP ME START MY CAR, ME ADN MY CHILDREN WERE STUCK AT THE GAS PUMP FOR OVER AN HOUR. AFTER HAVING MY CAR TOWED THE DRIVER TOLD ME THAT THIS WAS HIS SEOND FOCUS THAT DAY WITH THE SAME PROBLEM AND HIS COMPANY TOWS SEVERAL A MONTH.

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