NHTSA Complaint #10097954 — 1997 CHEVROLET TAHOE STEERING

Complaint Details

ODI Number	10097954
Vehicle	1997 CHEVROLET TAHOE
Component	STEERING
Date of Incident	October 23, 2004
Date Filed	October 28, 2004
Mileage	71,676 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

WHILE DRIVING VEHICLE STEERING WHEEL SUDDENLY SLIPS OR JERKS TO THE RIGHT. THIS PROBLEM IS INTERMITTENT, BUT HAS INCREASED OVER TIME. ON JANUARY 28, 2003 THE VEHICLE WAS TAKEN IN FOR THIS PROBLEM, AND THE DEALERSHIP REPLACED THE STEERING SENSOR. THE PROBLEM HAS RECURRED 22 MONTHS LATER, CAUSING DRIVER TO LOSE CONTROL OF THE VEHICLE AT 35 MPH. THIS RESULTED IN LOSE OF CONTROL OF THIS VEHICLE AND ACCIDENT FOLLOWED. CHEVROLET CUSTOMER CARE SERVICE WAS CONTACTED AND SAID THAT THEY WOULD PAY FOR INSPECTION OF SAID VEHICLE. THEY RESPONDED THAT IF NO PROBLEM WAS DETECTED DURING INPSECTION, THAT CUSTOMER WOULD HAVE TO PAY FOR REPAIR. INSPECTION IS STILL PENDING.*AK

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