NHTSA Complaint #10097893 — 2001 VOLKSWAGEN JETTA

WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC