NHTSA Complaint #10097355 — 2001 VOLKSWAGEN JETTA SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Complaint Details

ODI Number	10097355
Vehicle	2001 VOLKSWAGEN JETTA
Component	SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Date of Incident	September 10, 2004
Date Filed	October 27, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SAFETY ISSUE WITH 2001 VW JETTA. *BF THE DRIVERS SIDE SEAT BECAME UNUSUALLY HOT THAN NORMAL AND THE INTERIOR LEATHER COVERING DEVELOPED A METALLIC APPEARANCE. A VW REPRESENTATIVE LOOKED AT THE SEAT AND STATED IT LOOKED LIKE EXTERNAL DAMAGED, BUT THE SEAT HAD TO BE FULLY INSPECTED FIRST. THE CONSUMER WAS TOLD THE SHE WOULD BE RESPONSIBLE FOR THE LABOR IF WAS DETERMINED IT WAS NOT THE HEATING ELEMENT, BUT IF IT WAS THE HEATING ELEMENT VW WOULD COVER ALL COSTS. AFTER THE INSPECTION, THE CONSUMER WAS TOLD A BEVERAGE WAS SPILLED ON THE SEAT WHICH CAUSED THE HEATING SEAT TO MALFUNCTION. THE CONSUMER ALSO STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL, IN WHICH THE OIL LIGHT ILLUMINATED. *JB

Related Complaints for the 2001 VOLKSWAGEN JETTA

Other SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER Complaints

#10185020 — March 14, 2007 — SEAT HEATER IN VW JETTA '01 BECAME VERY HOT (LIKE BURNING CIGARETTE ON BUTTOCKS) ON TWO DIFFERENT DAYS - AND FINALLY ...

#10122244 — May 26, 2005 — DT: THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. DRIVER'S SIDE SEAT IS HEATED, AND ONE NIGHT SMELLED AN ODOR OF BURNING...

#10114882 — March 24, 2005 — THE HEATING ELEMENT FOR THE HEATED SEAT BECAME SO HOT IT MELTED THE LEATHER SEAT OF THE CONSUMER'S 2001 VOLKSWAGEN JE...

#10102762 — December 12, 2004 — 1 ) WHILE DRIVING WITH THE SEAT HEATER ON, THE SEAT BECAME BURNING HOT, TO A POINT WHERE I HAD TO GET OUT OF THE SEAT...

#10099831 — November 16, 2004 — DRIVER SEAT BURN,SEAT COVER HAD LIQUID OF SOME TYPE LEAK INTO SEAT THROUGH SEAM INTO HEATING ELEMENTS. CAUSED A SHORT...

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