NHTSA Complaint #10096944 — 1999 DODGE RAM 1500 ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10096944
Vehicle	1999 DODGE RAM 1500
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 27, 2001
Date Filed	October 20, 2004
Mileage	23,458 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

1999 DODGE RAM 1500 EXPERIENCE ENGINE NOISE DEFECTIVE MANIFOLD GASKET SET. *BF THE CONSUMER VEHICLE HAD SEVERAL MECHANICAL PROBLEMS. THE CONSUMER COMPLAINED OF NOISE IN THE ENGINE COMPARTMENT. INITIALLY THE SERPENTINE BELT WAS REPLACED BUT WHEN THE NOISE RESURFACED THE DEALER REPLACED THE INTAKE GASKET. OVER TIME THE CONSUMER HAD TO ALSO REPLACE THE CATALYTIC CONVERTER, CRANKSHAFT SEAL AND RADIATOR. THE VEHICLE CONTINUED TO PERFORM POORLY. THE DEALER DETERMINED THAT HE GASKET NEEDED TO BE REPLACED AGAIN. THE CONSUMER DECIDED TO DO THE REPAIRS HIMSELF. WHILE PERFORMING THE GASKET REPAIRS THE CONS NOTICED THAT THE OLD GASKET WAS BENT . HE DETERMINED THAT THE DEALER HAD INSTALLED THE INCORRECT GASKET FOR THE VEHICLE. *NM

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