NHTSA Complaint #10096536 — 1998 CADILLAC CATERA

ENGINE AND ENGINE COOLING:COOLING SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10096536
Vehicle	1998 CADILLAC CATERA
Component	ENGINE AND ENGINE COOLING:COOLING SYSTEM
Date of Incident	February 6, 2004
Date Filed	October 28, 2004
Mileage	64,594 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

PURCHASED 1998 CADILLAC CATERA 2/06/04. 64,546 MILES. WATER PUMP FAILED AS WE ARRIVED HOME WITH VEHICLE. SELLING DEALER SENT VEHICLE TO HIS LOCAL CADILLAC DEALER, CAPITAL CADILLAC FOR REPAIRS. WATER PUMP WAS ON RECALL. *AK WHEN WATER PUMP FAILED IT DAMAGED THE MAIN BELT AND CAUSED IT TO COME OFF DISABELING POWER STEERING AND OTHER EQUIPMENT POWERED BY BELT. ENGINE BRIEFLY OVERHEATED WHILE STOPPING. CADILLAC DEALER REPLACED WATER PUMP ON CAMPAIGN 02041 AND SECONDARY AIR INJECTION HOSE - CAMPAIGN 01037. THE FAILURE DOES NOT MENTION 02018. CAR HAS LEAKED COOLANT EVERY SINCE THE DEALER RETURNED THE CAR TO US. THE WATER PUMP DAMAGED THE ENGINE. WE WANT CADILLAC TO REPAIR OR REPLACE IT. CADILLAC CS WILL NOT COMMUNICATE IN WRITING, STATING THEY ONLY DISCUSS ORALLY. CADILLAC HAS REFUSED TO ASSIST OR GIVE OUT ANY INFORMATION RELATED TO SIMILIAR PROBLEMS.

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