NHTSA Complaint #10096509 — 2002 DODGE QUAD CHILD SEAT:TETHER: STRAP/WEBBING

Complaint Details

ODI Number	10096509
Vehicle	2002 DODGE QUAD
Component	CHILD SEAT:TETHER: STRAP/WEBBING
Date of Incident	October 25, 2004
Date Filed	October 27, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE A 2002 DODGE RAM QUAD CAB. I HAVE A 6 MONTH OLD THAT USES A REAR FACING INFANT CAR SEAT. THERE ARE NO FLOOR OR SEAT ANCHORS OR TETHERS TO HOOK THE CAR SEAT TO. THERE IS TETHERS AT THE HEAD REST, BUT THIS DOES NOT PREVENT THE CAR SEAT FROM MOVING. NO ONE WILL HELP ME. I HAVE CALLED CHRYSLER CUSTOMER ASSISTANCE CENTER OVER & OVER AGAIN, I HAVE TAKEN THE TRUCK TO THE LOCAL DEARLERSHIP TO HAVE THEM INSTALL THE CAR SEAT CORRECTLY & THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THEY BLAME IT ON NOT WANTING TO ALTER THE VEHICLE SINCE THEY WERE ONLY REQUIRED TO PLACE THE CORRECT LATCH ANCHORS OR TETHERS IN 2003 VEHICLES AND ABOVE. IF YOU CAN'T HELP ME, PLEASE GIVE SOME ADVICE ON WHO OR WHAT WILL!!!!*AK

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