NHTSA Complaint #10096485 — 1997 FORD MUSTANG GT

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE issue reported to NHTSA

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Complaint Details

ODI Number	10096485
Vehicle	1997 FORD MUSTANG GT
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	October 25, 2004
Date Filed	October 27, 2004
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

(1) EVENTS LEADING UP TO THE FAILURE: FORD POORLY DESIGNED AN INTAKE MANIFOLD SO THAT THE COOLANT RUNNING THROUGH IT ACTUALLY EATS AWAY THE PLASTIC. *AK (2) FAILURE AND ITS CONSEQUENCES: THE INTAKE CRACKED AND SPRAYED COOLANT THROUGHOUT THE ENGINE BAY. THIS RENDERED THE CAR UNDRIVEABLE. (3) WHAT WAS DONE TO CORRECT THE FAILURE: NOTHING WAS DONE TO CORRECT THE FAILURE. FORD HAS A PROGRAM (97M91) WHEREIN WHEN THE PART FAILS(REGARDLESS OF MILEAGE), THE DEALERSHIP WILL REPAIR IT AT NO COST TO THE CUSTOMER. THIS PROGRAM STATED THAT IT WAS COVERED FROM 7 YEARS OF THE START OF THE WARRANTY OF THE VEHICLE. MY INTAKE MANIFOLD FAILED AT 7 YEARS AND 59 DAYS WITH ONLY 23000 MILES ON THE CAR.

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