NHTSA Complaint #10096359 — 1997 FORD CROWN VICTORIA

ON 10-24-04 OUR VEHICLE HAD THIS PROBLEM AS DESCRIPED ON YOUR WEBSITE. FORD REFUSES TO COVER. MAKE: FORD MODEL: CROWN VICTORIA TYPE: ANY YEAR: 1997 RECALL NUMBER: 98I001000 SUMMARY: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES. CONSEQUENCE: THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES. REMEDY: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED. NOTES: NOTE: FORD HAS DECIDED TO CONDUCT A SAFETY IMPROVEMENT SERVICE CAMPAIGN TO INSPECT THE BRAKE LINES WITHOUT CHARGE. OWNERS CAN CONTACT FORD AT 1-800-392-3673. HTTP://WWW-SA.DOT.GOV/CARS/PROBLEMS/RECALLS/RESULTS.CFM. *AK