NHTSA Complaint #10096309 — 2001 JEEP GRAND CHEROKEE

THE SUVS RESISTOR-BLOWER MOTOR, WHICH IS PART OF THE A/C, HEATER AND BLOWER SYSTEM, FAILED. LITHIA JEEP SERVICE REPRESENTATIVES, WHO DIAGNOSED AND REPAIRED THE UNIT, INDICATED ITS PLACEMENT IS TOO CLOSE TO A MAJOR HEAT SOURCE IN THE CAR; THE EXCESSIVE HEAT HAS CAUSED THE UNIT TO FAIL EARLY. THE SERVICE REP INDICATED THAT WHILE THE UNIT FAILED BEFORE THE THIRD ANNIVERSARY OF THE VEHICLE, WHICH WAS NEW WHEN PURCHASED, THE MILES WERE BEYOND THE WARRANTY LEVEL. THE REPRESENTATIVE FURTHER INDICATED THAT JEEP HAS SINCE REDESIGNED THE PART AND/OR LOCATION, PREVENTING THE PROBLEM FROM OCCURRING IN LATER MODEL VEHICLES. *AK