NHTSA Complaint #10096217 — 2000 VOLKSWAGEN PASSAT

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10096217
Vehicle	2000 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 8, 2004
Date Filed	October 22, 2004
Mileage	80,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

1. BROUGHT 2000 PASSAT GLX TO DEALER TWICE TO FIX 'SMOKE COMING FROM ENGINE COMPARTMENT AND ACCOMPANYING BURNING SMELL.' DEALER CHARGED $430 TO REPLACE "IN/OUT TRANSMISSION COOLER LINES" THE FIRST TIME IN THE SHOP, AND "TIGHTENED THE CAMS" THE SECOND TIME. 2. LESS THAN 3 WEEKS AFTER THE SECOND SERVICE 'TIGHTENING THE CAMS', CAR CAUGHT FIRE WHILE TRAVELING NORTHBOUND ON I-95 AT MILE MARKER 8 IN NY. AFTER BEING NOTIFIED OF SMOKE COMING FROM THE CAR BY ANOTHER MOTORIST, WE PULLED OVER. SHORTLY THEREAFTER, THE ENTIRE CAR WAS ENGULFED IN FLAMES. 3. NOTHING WAS DONE TO CORRECT THE FAILURE AS THE CAR WAS TOTALED. INVESTIGATION MAY OR MAY NOT BE CONDUCTED BY INSURANCE COMPANY TO FIND THE CAUSE OF THE FIRE. *AK

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