NHTSA Complaint #10096026 — 2001 DODGE CARAVAN SUSPENSION:FRONT:SHOCK ABSORBER

Complaint Details

ODI Number	10096026
Vehicle	2001 DODGE CARAVAN
Component	SUSPENSION:FRONT:SHOCK ABSORBER
Date of Incident	October 18, 2004
Date Filed	October 19, 2004
Mileage	41,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I OWN A 2001 DODGE CARAVAN SPORT WITH 39,501 MILES. THE WIELD THAT HOLDS THE RIGHT FRONT STRUT TO THE STEERING ASSEMBLY RUSTED AND BROKE LEAVING THE STRUT DANGING AND USELESS. THE DEALER, MECHANICSVILLE DODGE, WANTS $800.00 TO REPLACE BOTH STRUTS AND REPAIR THE WIELD. WE DID NOTHING IN OUR DRIVING HABITS TO CAUSE THIS MALFUNCTION. THE STRUTS THEMSELVES ARE IN GOOD OPERATING ORDER. I FEEL ITS AN OBVIOUS MANUFACTURING DEFECT THAT DODGE SHOULD FIX AT NO CHARGE.*AK

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