NHTSA Complaint #10095916 — 2004 SUZUKI VERONA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10095916
Vehicle	2004 SUZUKI VERONA
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 22, 2004
Date Filed	October 17, 2004
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

PURCHASED SUZUKI VERONA IN APRIL, 2004. NOTICED EARLY ON THAT THE ENGINE SOUNDED TOO LOUD. WHEN CAR IS HEATED AND UPON ACCELERATION IT GETS LOUDER. THE ENGINE IDLES ROUGH LIKE A DIESEL ENGINE AND AT TIMES KNOCKS. I HAVE MENTIONED TO THE SERVICE DEPT. EVERYTIME I TAKE IT IN FOR OIL CHANGES AND THEY ACT LIKE THEY DON'T HEAR OR KNOW WHAT I AM TALKING ABOUT. I EVEN HAD THE TECH. RIDE AROUND WITH ME SO THAT HE COULD HEAR WHAT I WAS TALKING ABOUT. HE MENTIONED IT COULD BE LIFTERS OR TIMING CHAIN AND WOULD HAVE THE OFFICE CALL TO SEE IF THERE WERE ANY RECALLS. VERY RELUCTANT TO DO ANYTHING. FINALLY IN SEPTEMBER THE CAR STALLED IN THE MIDDLE OF THE STREET. HAD TO BE TOWED HOME. STARTED UP AGAIN THE NEXT DAY. THEN I RECEIVED THE RECALL NOTICE. THE ECM HAS BEEN REPLACED AND NO MORE STALLING SO FAR, BUT THE ENGINE JUST DOES NOT SOUND RIGHT. NO RESPONSE FROM THE DEALER. CURRENTLY CAR ONLY HAS 6,800 MILES ON IT BUT IT SOUNDS LIKE IT IS TWENTY YEARS OLD. AGAIN NO RESPONSE FROM DEALER. THEY DON'T SEEM INTERESTED IN TRYING TO FIX THE PROBLEM. I WILL NOT RECOMMEND THIS CAR TO ANYONE AND AM SORRY TO SAY THAT I REGRET PURCHASING THE SUZUKI VERONA. *JB

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