NHTSA Complaint #10095720 — 2000 FORD FOCUS

STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10095720
Vehicle	2000 FORD FOCUS
Component	STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
Date of Incident	October 13, 2004
Date Filed	October 13, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

WITHIN A 6 DAY PERIOD, OCT 7TH THROUGH OCT.12TH (2004), I EXPERIENCED INTERMITTENT PROBLEMS WITH MY KEY GETTING STUCK, LOCKED, OR NOT ADMITTED INTO THE KEY IGNITION ENTRY. THE FAILURE TOOK PLACE, MORNING OCT. 12TH, 2004. MY KEY WAS ABLE TO FULLY ENTER KEY IGNITION AREA, BUT WAS NOT ABLE TO TURN THE KEY TO START THE CAR. THE CONSEQUENCE WAS I HAD NO IMMEDIATE TRANSPORTATION AND WAS BILLED FOR THE REPLACEMENT PART (CYLINDER LOCK) AND LABOR (APPROX. $350.00). THE CORRECTIVE ACTION WAS TO REPLACE THE CYLINDER LOCK WITH STRATTEC PART NUMBER 707592.*AK

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