NHTSA Complaint #10095692 — 1997 DODGE NEON

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10095692
Vehicle	1997 DODGE NEON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 27, 2001
Date Filed	October 13, 2004
Mileage	32,468 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	UT

Consumer Description

TOOK VEHICLE IN TO REPAIR SHOP AFTER NOTICING AN OIL LEAK. THEY TOLD ME AT FIRST IT WAS NORMAL LEAKING FROM ROUTINE OIL CHANGE. THEN THANKSGIVING DAY 2001, AT FREEWAY SPEEDS (75 MPH) THE HEAD GASKET BLEW. OIL WENT EVERY WHERE. I HAD OIL EVEN IN THE COOLANT SYSTEM. TOOK TO MY PERSONAL MECHANIC, HE TOLD ME HE HAS SEEN THIS MANY TIMES BEFORE WITH NEON'S. FINAL PRICE TO FIX PROBLEM 987.36, HEAD GASKET REPLACED COOLANT SYSTEM FLUSHED OUT, ETC. NOW I NEED A NEW RADIATOR BECAUSE OF IT. SEEMS TO BE COMMON WITH THIS YEAR OF VEHICLE. MY FRIEND HAD A 1998 DODGE NEON THAT THE HEAD GASKET WAS RECALLED IN AND SHE WAS ABLE TO GET IT FIXED FOR FREE. OBVIOUSLY FOR CONSUMER SATISFACTION IT WOULD BE IN CHRYSLERS BEST INTEREST TO ACKNOWLEDGE, AT THE VERY LEAST, THAT THEY HAVE PRODUCED A LESS THAN SATISFACTORY ENGINE COMPONENT IN THE 1997 NEON. WHAT I WOULD LIKE TO SEE IS THAT SOME OF THE MONEY, IF NOT ALL, IS REFUNDED BACK TO US. OTHERWISE I AM SATISFIED WITH MY NEON. IT IS OUT OF COMMISSION RIGHT NOW DUE TO NEEDING A WATER PUMP. I PURCHASED THE VEHICLE DECEMBER 20TH, 1996 AND HAVE BEEN THE ONLY OWNER. *AK

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