NHTSA Complaint #10095608 — 2000 FORD FOCUS

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10095608
Vehicle	2000 FORD FOCUS
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	October 12, 2004
Date Filed	October 12, 2004
Mileage	49,854 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

I JUST BOUGHT A USED 2000 FORD FOCUS ZX3 FROM FAIRFAX HONDA, 11050 MAIN STREET, FAIRFAX, VA, 888-455-7291 (SELLER: KAZIM RAZA) ON OCTOBER 5TH, 2004!!! THE DEALER TOLD ME THAT I HAVE A 2 MONTHS WARRANTY ON THE CAR! THIS MORNING I WAS TRYING TO START THE ENGINE BUT WAS UNABLE TO UNLOCK THE IGNITION LOCK. I HAVE TRIED TO MOVE THE STEERING WHEEL AND USED BOTH KEYS BUT THE LOCK DOES NOT MOVE. ALSO, BOTH KEYS DONT MOVE SMOOTHLY INTO THE LOCK. I CONTACTED THE DEALER TO REQUEST A TECHNICIAN COME OUT AND CHANGE THE LOCK BUT HE REFUSES TO DO SO. HE IS SAYING THE WARRANTY ONLY APPLIES TO THE ENGINE AND POWER TRAIN. I AM VERY CONCERNED WITH THIS LOCK SINCE MY FEAR IS THAT IT MAY LOCK DURING DRIVING WHICH WOULD CAUSE A VERY DANGEROUS SITUATION. *NM

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