NHTSA Complaint #10094853 — 1997 FORD TAURUS

THIS COMPLAINT WAS FILED VIA E-MAIL. THREE DAYS AFTER PURCHASING AND INSTALLING FOUR NEW TIRES, ONE OF THE TIRES WENT FLAT, AND A PIN HOLE LEAK WAS FOUND IN THE SIDEWALL, NEAR THE BEAD. TWO MONTHS LATER, MADE A LEFT TURN TOO WIDE AND CLIPPED A CURB. THIS RESULTED IN FRONT RIGHT TIRE LOOKING LIKE IT WAS CUT IN MULTIPLE PLACES THROUGH THE PLYS IN THE SIDEWALL. AT THE SAME TIME, THE RIGHT REAR TIRE SHOWED A BUBBLE IN THE SIDEWALL. PEP BOYS IMPLIED THERE WAS NO DEFECT ON THESE TIRES, AND OFFERED NO WARRANTY COVERAGE. COOPER, FUTURA PLUS TOURING SE. *AK THE CONSUMER HAS THE DEFECTIVE TIRES IN HIS POSSESSION. *NM