NHTSA Complaint #10094750 — 1996 GMC 1500

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR issue reported to NHTSA

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Complaint Details

ODI Number	10094750
Vehicle	1996 GMC 1500
Component	VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Date of Incident	September 30, 2004
Date Filed	September 30, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

CONSUMER COMPLAINED ABOUT WINDSHIELD WIPERS WORKING INTERMITTENTLY. TOOK VEHICLE TO THE DEALER AND HAD THEM REPAIRED. HE THEN SHOWED THE DEALER THAT THERE WAS A RECALL. HE WAS TOLD BY THE MECHANIC THAT THIS VEHICLE WAS NOT ON RECALL, AND ADVISED CONSUMER TO CONTACT THE MANUFACTURER. CONSUMER THEN CONTACTED THE MANUFACTURER, AND WAS TOLD THE SAME THING. CONSUMER FELT SINCE WINDSHIELD WIPERS WERE NOT WORKING DURING RAINY TIMES IT WAS A SAFETY HAZARD. ALSO, CONSUMER WAS TOLD THAT THE PROBLEM WAS A CRACKED SOLDER JOINT ON THE CONTROL BOARD. CONSUMER INSISTED ON BEING REIMBURSED. *AK

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