NHTSA Complaint #10093782 — 2004 CHRYSLER SEBRING

VEHICLE - 2004 CHRYSLER SEBRING CONVERTIBLE, LIMITED DELIVERED NEW - NOVEMBER 2003 PURCHASED USED - MARCH 2004, 600 MILES ON VEHICLE, ORIGINAL OWNER DECEASED, PURCHASED FROM ESTATE THE VEHICLE HAS A VIBRATION PROBLEM BETWEEN APPROXIMATELY 45 - 60 MPH. IT HAS BEEN SERVICED BY A CHRYSLER DEALERSHIP FIVE (5) TIMES AND BY A GOODYEAR COMPANY OWNED DISTRIBUTOR THREE (3) TIMES. THE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES AND THEN REPLACED WITH NEW GOODYEAR ASSURANCE COMFORTREAD TIRES. THESE TIRES HAVE BEEN FORCE BALANCED SEVERAL TIMES BY BOTH CHRYSLER AND GOODYEAR WITH NO ACCEPTABLE LEVEL OF POSITIVE IMPACT TOWARDS RESOLUTION. THE VIBRATION CONTINUES TO DATE. IS THERE A VIBRATION PROBLEM IN ALL SUCH VEHICLES? WE HAVE BEEN UNABLE TO RESOLVE THIS VIBRATION. THE VIBRATION CONTINUES WITH THE VEHICLE ENGINE TURNED OFF AND THE CAR COASTING IN NEUTRAL. IN THIS CONDITION, THE VIBRATION CAN BE FELT ALL THE WAY DOWN TO A SPEED OF APPROXIMATELY 35 MPH. *NM