NHTSA Complaint #10093540 — 2004 CHRYSLER SEBRING

2002 CHRYSLER SEBRING , THE CAR WAS FOUND WITH SLUDGE IN THE ENGINE. OIL CHANGES WERE DONE EVERY 7500 MILES WITH THE ECEPTION OF THE FIRST WHICH WAS AT 4800 MILES. THE DEALER CHANGED THE FIRST ONE BUT WAS TOLD NOT TO BRING THE CAR IN UNTIL EVERY 7500 MILES . THE NEXT TWO OIL CHANGES WERE DONE AT THE DEALERSHIP AT 13454 AND 20932. THE NEXT TWO WAS DONE BY THE CUSTOMER AT 26532 AND 33750. THE LAST ONE WAS DONE AT THE DEALERSHIP AT 41258 AND THEN THE CAR AT 46819 WAS TAKEN BACK TO THE DEALER FOR A KNOCKING SOUND AND CAR NOT BEING ABLE TO GO PAST 35 MILES AN HOUR.DEALER BLAMES CUSTOMER.AFTER CUSTOMER INVESTAGATION HE FOUND SERVERAL COMPLAINTS ON THE INTERNET WITH THE SAME "SLUDGE IN THE ENGINE". THIS SLUDGE WAS DUE TO SMALL OIL FLOW PASSAGEWAY CAUSING THE OIL TO HEAT UP TO A HIGH ENOUGH TEMPERATURE TO FORM INTO SLUDGE. THIS CAUSING NO OIL IN THE CAR WITH OIL LIGHT NEVER COMING ON AND THE SLUDGE CLOGGING THE FILTER CAUSING OIL STARVATION TO THE ENGINE.DEALER ACUSING CUSTOMER OF NOT CHANGING THE OIL THE TWO TIMES SINCE HE ONLY HAS IT WRITTEN IN A CALENDAR BOOK. CUSTOMER HAS TWO OTHER VEHICLES WITH 180,000 MILES AND 100,000 MILES THAT HE CHANGES THE OIL IN AND THEY RUN PERFECTLY FINE. IN FACT THE 180,000 MILE CAR ALWAYS RAN POWERFULTHAN THE SEBRING WITH LESS MILES. WARRENTY DENIES CLAIM AND BLAMES CUSTOMER FOR THE SLUDGE IN THE ENGINE.WHAT IS THE TRUTH BEHIND THE SLUDGE IN THE ENGINE ? IS THEIR A DEFECT IN THE ENGINE? DID THE DEALERSHIP CHANGE THE OIL AT 41,258 MILES?. *AK