NHTSA Complaint #10093482 — 1997 BUICK REGAL

I HAVE A 1997 BUICK REGAL GS [XXX]. THE CAR HAS APPROXIMATELY 94,000 MILES. I BOUGHT IT USED FROM A DEALER IN MAY OF THIS YEAR. I HAVE HAD THE CAR IN THE DEALER (WESTERN MOTORS, GARDEN CITY, KS) 3 TIMES WITH ELECTRICAL PROBLEMS. THE FIRST TIME WAS WHEN THE DRIVERS SIDE ELECTRIC WINDOW DID NOT WORK, THE LAST TWO TIMES I WAS STRANDED WHEN THE CAR WOULDN'T START. THE SECOND TIME WESTERN MOTORS REPLACED THE BATTERY AT COST TO ME. THIS LAST TIME IT IS PRESENTLY IN THE SHOP WHILE THEY ARE TRYING TO FIGURE OUT WHERE THE ELECTRICAL PROBLEM IS. I HAVE RESEARCHED SIMILAR PROBLEMS ON THE INTERNET AND FOUND SEVERAL FORUMS OF OWNERS EXPERIENCING THE SAME TYPE OF ELECTRICAL PROBLEMS WITH LATE 90'S MODEL REGALS. THEY HAVE COMPLAINED OF THE SAME SYMPTOMS AND HAVING THEIR VEHICLE SERVICED SEVERAL TIMES FOR NOT STARTING WITHIN A MATTER OF MONTHS. NEEDLESS TO SAY THIS IS VERY EXPENSIVE FOR THE OWNERS AS THE MECHANICS TRY ONE THING AFTER ANOTHER TO REMEDY THE PROBLEM. IT IS ALSO VERY INCONVENIENT TO BE STRANDED OR JUST TO GET IN THE CAR AND WONDER IF IT WILL START OR NOT. I FEEL THIS IS AN ONGOING PROBLEM THAT GM SHOULD HAVE TO REMEDY WITHOUT EMPTYING THE POCKETS OF THE OWNERS OF THEIR VEHICLES. I REALIZE THIS IS NOT A LIFE THREATENING SAFETY PROBLEM, BUT IT IS SOMETHING THAT OCCURS REPEATEDLY IN MANY CARS AND IS A HUGE FINANCIAL BURDEN TO THE OWNERS.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)