NHTSA Complaint #10093441 — 1998 FORD MUSTANG

<PAGE 2 > MY LIFE, AS WELL AS ANOTHER HUMAN BEINGS LIFE COULD HAVE BEEN AT STAKE DUE TO SOMEONE WANTING TO MAKE SOME MONEY. THANK GOD THE PARTY INVOLVED AND MYSELF CAME OUT OF THIS ORDEAL WITH JUST MINOR BRUISING. I AM A TWENTY-ONE YEAR OLD WELL-EDUCATED WOMAN WITH A RESPONSIBLE JOB PROFILE, AND A CLEAN RECORD. I HAVE NEVER VIOLATED THE LAW, THEREFORE ALL THAT HAS HAPPENED IS HARD TO TAKE. FROM THE START, I REQUESTED MY INSURANCE TO TAKE THE CLAIM MORE SERIOUSLY, AND FOR AN INTENSE INVESTIGATION TO TAKE PLACE ON THE VEHICLE, SINCE THIS WAS A BIZARRE ACCIDENT WITH NO KNOWN CAUSE, AND EVEN WITH THE CHP FORMING AN OPINION ON ASSUMPTIONS, I WAS NOT AT FAULT FOR THIS ACCIDENT, AND WAS NOT CHARGED WITH CARELESS DRIVING, OR ANY OTHER TRAFFIC INFRACTION. SINCE WHAT I REQUESTED DID NOT OCCUR, I AM DISSATISFIED WITH THE WAY THIS WAS CONDUCTED. BASICALLY FOR THE MONTH AND A HALF THAT MY INSURANCE HAD THE VEHICLE STORED, THEY NEVER CONDUCTED ANY TYPE OF INVESTIGATION NOR WAS MY VEHICLE INSPECTED. I EVEN WENT TO THE DEGREE OF HAVING MY VEHICLE TOWED TO MY RESIDENCE AT MY OWN EXPENSE, SO I MAY HIRE A CERTIFIED TECHNICIAN TO INSPECT THE VEHICLE. HOWEVER, THAT NEVER TOOK PLACE DUE TO BAD TIMING. THE VEHICLE WAS SITTING ON MY PROPERTY FOR ABOUT A WEEK OR SO, AND BEFORE I COULD GET A HOLD OF SOMEONE TO DO THE INSPECTION AND TO TAKE THE VEHICLE APART, I HAD TO GET READY FOR SURGERY, SO THE INSPECTION WAS PUT ON HOLD DUE TO HEALTH REASONS. THE LOCAL POLICE DEPARTMENT WANTED ME TO MOVE THE VEHICLE AS SOON AS POSSIBLE, SO I HAD NO OTHER CHOICE THEN TO CALL MY INSURANCE AND HAVE THEM TAKE THE "TOTAL LOSS" VEHICLE. I ALSO FOUND OUT THAT MOST OF THE REPAIRS AND RESTORATIONS WERE DONE BY MY INSURANCE, AND THAT IS WHY I BELIEVE THEY DID NOT WANT TO DO A THOROUGH INVESTIGATION. *AK