NHTSA Complaint #10093392 — 1998 CHEVROLET MALIBU

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10093392
Vehicle	1998 CHEVROLET MALIBU
Component	VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Date of Incident	September 7, 2004
Date Filed	September 30, 2004
Mileage	80,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

(1) I WAS DRIVING HOME ON I-75 AN HOUR NORTH OF ATLANTA AFTER LABOR DAY WEEKEND. WHILE DOING 70-75 MPH IN HEAVY RAINS AND WINDS FROM THE LEADING EDGE OF HURRICANE FRANCES, MY WINDSHIELD WIPERS SUDDENLY FAILED LEAVING WINDSHIELD AWASH IN RAIN AND VISIBILITY LESS THAN 6 FEET. THE PASSENGER SIDE WINSHEILD WIPER ARM SNAPPED FIRST IN THE VERTIAL POSITION, THEN THE DRIVER SIDE WINDSHIELD WIPER ARM RAN OVER TOP OF IT BREAKING IT TOO. TRECHEROUS DRIVING CONDITIONS WERE ENDURED IN ATTEMPTING TO GET OFF INTERSTATE. I WAS LEFT TO DRIVE WITH NEARLY NO VISIBILITY THROUGH HURRICANE FRANCES FOR 3 MORE HOURS UNTIL I MADE IT FAR ENOUGH TO GET OUT OF THE STORM. 3) WHEN BACK HOME IN LOUISVILLE, I TOOK THE CAR TO SERVICE CENTER TO GET ESTIMATE AND FIXED SINCE IT WAS PREDICTED TO RAIN SOON. THE FAILURE WAS DIAGNOSED TO THE WINDSHIELD WIPER LINKAGES BREAKING. I HAVE BEEN IN CONTACT WITH GM CUSTOMER ASSISTANCE CENTER TO TRY TO GET GM TO COVER THE COST OF THE REPAIRS. *AK I SEARCHED SAFETY RECALL DATABASE HERE AND CAME ACCROSS OPEN INVESTIGATION FOR THIS PART THAT FAILED. THEREFORE I DECIDED TO MAKE A COMPLAINT ALSO. RQ04006. THIS PART WAS RECALLED IN 2001 BUT ONLY IN 28 NORTHERN STATES.*AK

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