NHTSA Complaint #10092956 — 2004 FORD F-150 STRUCTURE

Complaint Details

ODI Number	10092956
Vehicle	2004 FORD F-150
Component	STRUCTURE
Date of Incident	September 21, 2004
Date Filed	September 21, 2004
Mileage	70 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I HAVE OWNED MY 2004 F-150 SUPERCAB 4X4 LARIAT FOR APPROXIMATELY 5 WEEKS. THE VEHICLE HAD A VERY BAD SHAKE IN THE REAR END AT APPROXIMATELY 59 MILES AN HOUR. DEALER INSTALLED A "DAMPNER", WHICH WAS SUPPOSED TO CORRECT THE PROBLEM. INSTALLATION OF THE DAMPNER ONLY RELOCATED THE VIBRATION TO 54-55 MILES AN HOUR. AT TIMES, THE VIBRATION IS SO BAD, I MUST SLOW DOWN OR SPEED UP SO I CAN SEE OUT OF THE REAR VIEW MIRROR. THE DEALERSHIP AND THE FORD REGIONAL SERVICE TECHNICIAN HAVE TOLD ME THAT THE NEW MODEL OF F-150 HAS A MUCH STIFFER FRAME AND THAT IS THE CAUSE OF THE VIBRATION. THEY GO ON TO SAY THAT THIS RIDE VIBRATION IS NORMAL THROUGHOUT THE ENTIRE LINE OF THE F-150S. WHEN IT RAINS AND THE VEHICLE IS HOPPING UP AND DOWN IN THE REAR, I AM HONESTLY AFRAID THAT IF I HYDROPLANE THE LEAST AMOUNT, I WILL LOSE CONTROL OF THE TRUCK AND HAVE AN ACCIDENT. I HAVE ASKED REPEATEDLY FOR THIS PROBLEM TO BE RESOLVED, BUT THEY SAY THEY HAVE DONE ALL THEY CAN AND THAT THIS IS THE NORMAL RIDE OG THE VEHICLE. I JUST DON'T BELIEVE IT.*AK

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