NHTSA Complaint #10092741 — 2000 FORD CONTOUR

VEHICLE SAFETY DEFECT WITH 2000 FORD CONTOUR. *MR THE DEFECT INVOLVED THE SEPARATION OF THE TOP OF THE DASHBOARD AND UPWARD CURL OF THE SEPARATED PIECE. ONE OF THE RESULTS OF THE DEFECT WAS A DEFLECTION OF ALL AIR OUTPUT FROM THE DRIVER-SIDE WINDSHIELD DEFROSTER VENT AWAY FROM THE GLASS WINDSHIELD IN FRONT OF THE DRIVER. THE DEFROSTER/DEFOGGER UTILITY WAS INOPERATIVE ON THE DRIVERS SIDE. *SC *JB THE CONSUMER WAS ADVISED THAT FORD WAS UNWILLING TO ASSUME RESPONSIBILITY FOR SAFETY DEFECTS IN THE CONSUMERS VEHICLE. THE CONSUMER FILED A CIVIL SUIT AGAINST FORD MOTOR ON AUGUST 23 AFTER TRYING TO ATTEMPT DIALOGUE WITH THEM ON VEHICLE SAFETY DEFECTS OF THE CONSUMERS VEHICLE. *TC *JB