NHTSA Complaint #10091330 — 2001 GMC SIERRA

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10091330
Vehicle	2001 GMC SIERRA
Component	STEERING:COLUMN
Date of Incident	September 17, 2004
Date Filed	September 20, 2004
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

A GMC SERVICE MANAGER CONVEYED TO ME THAT SEVERAL GM TRUCK OWNERS HAVE REPORTED EXCESSIVE WEAR TO THE STEERING SHAFT LEADING THROUGH THE FIREWALL. WEAR AT A U JOINT OCCURS AROUND 15,000 TO 25,000 MILES DUE TO EXCESSIVE TORQUE ON THE JOINT, AS EXPLAINED TO ME BY A GM SERVICE MANAGER. GM HAS RECOGNIZED THE PROBLEM BY PROVIDING A NEW STEERING ROD. THE SERVICE DEPARTMENT KEPT THE OLD PART. HOPEFULLY THIS FIXES THE PROBLEM. THIS FIX CAME AT A COST OF $180.00 TO ME. THIS COST, I BELIEVE, SHOULD BE BORN BY GM. IF THE STEERING ROD IS LEFT UNREPLACED, COULD LOSS OF STEERING CONTROL RESULT FOR THESE VEHICLES OVER TIME? I OWN A 2001 GMC SIERRA 2500HD, 6 LITER, V8.*AK

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