NHTSA Complaint #10091274 — 2001 DODGE INTREPID

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10091274
Vehicle	2001 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	September 10, 2004
Date Filed	September 19, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I WAS TURNING CORNER, GOING APPROX. 5 MPH, WHEN MY STEERING WHEEL LOCKED UP, I COULDN'T STEER THE CAR AT ALL. I ENDED UP 1/2 IN THE DITCH 1/2 IN THE STREET. I HAD TO PUT ON THE BRAKE TO STOP, BUT HAD NO CONTROL OF THE CAR. WE CALLED DOUGLAS IN CLINTON, IL. THEY PROVIDED ME WITH A LOANER CAR AND WERE GOING TO LOOK AT IT FIRST THING MONDAY MORNING. THEY NOTIFIED MY HUSBAND AT WORK, MONDAY AND TOLD HIM THAT THE RACK & PINION HAD BROKE. THEY HAD TO REPLACE PART, REMANUFACTURED WAS $300.00 NEW WAS $800.00. THEY FINALLY GOT PART IN ON FRIDAY AND I WAS ABLE TO GET MY CAR BACK THAT EVENING. TOTAL REPAIR BILL WAS $640.72. THAT INCLUDED PART,LABOR, TAXES AND REALIGMENT. *AK *SC *JB

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