NHTSA Complaint #10091216 — 2003 KIA SEDONA

I'VE HAD MANY PROBLEMS WITH MY 2003 KIA SEDONA. THE EMERGENCY BRAKE HAS NEVER BEEN RIGHT. THE BRAKES WERE REPLACED AT 13K MILES, AGAIN AT 24K MILES (FRONT & BACK) AND I'M SURE THEY NEED TO BE REPLACED AGAIN AT 40K MILES. AT 22K MILES I TOOK THE VAN TO THE SHOP FOR BRAKES ONLY TO BE TOLD THAT BOTH WHEEL BEARINGS, THE LEFT STRUT (THEY REFUSED TO REPLACE BOTH STRUTS SINCE IT WAS WARRANTY BUT IF I WAS PAYING FOR THE REPAIRS THEY WOULD RECOMEND REPLACING IN PAIRS) AND THE POWER STEERING PUMP WAS GOING OUT (WHICH THE MANAGER SAID HE WAS DOING ME A FAVOR BY TELLING ME ABOUT). I HAVE ALSO COMPLAINED OF THE A/C TAKING FOREVER TO COOL DOWN, HAD A SENSOR REPLACED FOR THE GAS TANK AFTER THE CHECK ENGINE LIGHT CAME ON AND SERVICE TO THE DRIVERS SEATBELT. THEN YESTERDAY DURING A STORM I WENT THROUGH A PUDDLE ABOUT 4 OR 5 INCHES DEEP WHICH SPLASHED WATER ON MY VAN FOR A COUPLE OF SECONDS AND ABOUT 50 FEET DOWN THE ROAD THE VAN DIED AND COULD NOT BE RESTARTED. UPON HAVING IT TOWED TO THE KIA DEALER I WAS TOLD THAT MY AIRFILTER HAD GOTTEN WET AND THAT THERE WAS "DISH SOAP" IN MY AIRFILTER WHICH WOULD BE CONSIDERED CUSTOMER DAMAGE AND NOT COVERED BY WARRANTY. I ALSO COMPLAINED ABOUT MORE NOISES COMING FROM THE FRONT AND A GRINDING NOISE WHEN I BEGIN ACCELERATION IN LOW GEARS. THEY REQUESTED I MAKE AN APPOINTMENT FOR SERVICE ON THOSE ISSUES. IN ADDITION, I PURCHASED THIS VEHICLE ON 4/23/03, WHEN I TRIED TO FILE A COMPLAINT ABOUT MY SERVICE ON THE WHEEL BEARING, ETC WITH KIA THEY HAD NO RECORD OF ME EVER PURCHASING THIS VAN. APPARENTLY IN THEIR MINDS MY VAN WAS SOLD TO SOMEONE ELSE ON 2/27/03. THIS MEANS IF THERE IS EVER A RECAL OR SERVICE NOTICE SENT OUT I WOULD NOT RECEIVE THEM. IN ADDITION THEY HAD MY WARRANTY EXPIRATION DATE SET AT 2/27/03. I SPOKE WITH SEVERAL PEOPLE CONCERNING THIS ISSUE AND WAS ASSURED THAT THIS WOULD IMMEDIATELY BE CORRECTED, HOWEVER YESTERDAY WHEN I CALLED FOR ASSISTANCE I WAS TOLD THAT THE VAN WAS STILL LISTED AS BEING SOLD TO ANOTHER PERSON. *AK